For organisations
The counter speaks. Now it can be read.
Two screens, one on each side of the counter. What the clerk says appears in writing on both of them as they say it.
At the desk
What actually happens at the desk.
The station is two screens: an 8-inch display facing the person at the counter and a compact one facing the clerk. What the clerk says appears in writing on both screens as it is spoken, a line at a time.
If a passage is unclear, the person taps it on their own screen. The clerk sees it flagged and can read it back, delete it and say it again — the correction happens during the conversation, not after it.
At the end, a QR code sends a structured summary of what was said to the person's own phone, translated into their language. What was only half understood at the counter is there in writing when they get home.
The clerk works as before: press a button to speak. There is no new software to learn.
Two configurations
It fits any workstation.
The same hardware, mounted two ways depending on the desk it has to fit.
Configuration 1
Assembled, on the desk
The 5-inch operator module clips to the back of the 8-inch display: one unit, one cable.
The visitor reads at the front, the clerk behind, and speaks by pressing the key on the base.
Configuration 2
Separate, on a two-level counter
The 8-inch display stays on the upper deck facing the visitor; the 5-inch module sits on the clerk's deck.
The clerk uses the key next to their own display, with no leaning over and no turning the screen.
Where it is installed
The places where not understanding has a consequence.
Municipalities and health services
Where not understanding means not accessing a right: residency, benefits, appointments, results.
Banks and post offices
Where a misunderstanding has an immediate financial consequence, for the person and for the institution.
Pharmacies
Where instructions have to be remembered at home, not merely understood at the counter.
Concept in development
Evolution
From the counter to the meeting table.
A small battery-powered device for the middle of the table, for meetings and board meetings. Like the counter station it runs no inference of its own: it relies on the same on-premise server.
- A circular four-microphone array with direction-of-arrival estimation. The LED nearest whoever is speaking turns magenta, so you can see who has the floor without scanning the table.
- A 5-inch display brings the conversation to the middle of the table, with a colour for each voice. At the top, in magenta, the sentence being spoken right now.
- No inference on board and no external service: audio stays inside the building, exactly as at the counter.
Concept render, not product photography. The device is in development: form, size and functions are not final, and it is not part of the current offering. The people around the table are deliberately rendered as silhouettes.
Privacy
Processing happens where the conversation happens.
In the office: on the on-premise server. Our devices connect to a server on the building's local network, and all inference runs there.
No audio, video or text leaves the building. No internet connection is required.